Flipkart does not charge one flat commission. The percentage depends on the category your product is listed under, and it may also vary by price band or other conditions. The exact rates are in your seller agreement and the Seller Hub rate card, and they change over time. Always confirm the latest terms there, then check them against your settlement report.
How Flipkart sets commission by category
Flipkart does not apply a single commission across the platform. The commission you pay depends on the category your product is listed under, and for some categories it may also vary by selling price band or other conditions. The exact percentages sit in your seller agreement and in the rate card available to you in Seller Hub. These are revised from time to time.
This is why a search for one "Flipkart commission percentage" rarely gives a usable answer. Third-party tables go stale quickly, and they do not reflect any commercial terms your brand has negotiated. Treat outside numbers as a pointer only, and confirm the latest terms before you price products or plan margins.
Fees that sit alongside commission
Commission is only one line in your deductions. Depending on your account and category, a settlement can also include the charges below. Names and applicability differ, so match them to the labels in your own settlement report.
| Charge | What it usually covers | Where to verify |
|---|---|---|
| Commission fee | A percentage of the order value for your category | Rate card, seller agreement |
| Fixed fee | A per-order amount that may depend on category or price band | Rate card |
| Collection fee | Payment collection, which may differ for prepaid and COD orders | Rate card |
| Shipping fee | Forward delivery, often based on weight and zone | Shipping fee slabs in Seller Hub |
| Reverse shipping or return charges | Handling of customer returns and RTO | Rate card, returns terms |
| Taxes on fees | GST on fees, plus TCS and TDS adjustments | Tax invoices, your tax adviser |
Where to find the rate for your category
Do not rely on memory or on an old email. Pull the rate from documents you can point to in a dispute.
- Seller agreement and addendums: the binding terms, including any negotiated rates.
- Rate card in Seller Hub: the current category-wise fee schedule available to your account.
- Written confirmations: emails from your account manager that confirm special terms or effective dates.
- Catalogue category of each listing: the category a SKU is mapped to decides which rate applies.
- Settlement report: the fee lines actually charged per order.
If the rate card and agreement disagree, ask Flipkart to clarify in writing before you build pricing on either.
Why your effective deduction differs from the headline rate
Brands often find that total deductions do not match the percentage they had in mind. Common reasons:
- Price band: an item may fall into a different slab from the one you assumed.
- Category mapping: a SKU listed under a neighbouring category can attract a different rate.
- Fee basis: check whether commission is calculated on selling price, invoice value or another base, and how offers and discounts affect it. Your agreement should say.
- Fixed and shipping fees: on low-value items these form a larger share of the order value than commission does.
- Returns and RTO: reverse shipping and related charges can reduce the net you keep on returned orders.
- Rate revision dates: orders placed before and after a change can be charged differently.
How to check a settlement against your terms
A repeatable check beats a one-off audit. Run it for each settlement cycle.
- Export the settlement report and group orders by category and price band.
- Look up the agreed commission, fixed fee, collection fee and shipping slab for each group.
- Recalculate the expected fees for a sample of orders, then for all orders if you can.
- Flag lines where the charged fee differs from the expected fee, along with the order ID and the difference.
- Check that returns and cancellations reverse or adjust fees as your terms say.
- Match the total payout to the amount received in your bank account.
Doing this in spreadsheets works at low volumes. At higher volumes, a reconciliation tool such as MarketplaceMetrics by Fundle can compare marketplace sales and settlements, check fees against your agreed terms and track recovery cases. Whether it covers Flipkart reports for your setup is a scoping conversation, so ask before you assume.
When to raise a dispute
Raise a case when a charge cannot be explained by your agreement, rate card or a documented change. Keep these ready:
- The order ID, settlement date and the fee line in question
- The applicable clause or rate card page, with its date
- Your calculation of the expected fee and the difference
- Any earlier correspondence on the same issue
Check the claim window and the process in your agreement or Seller Hub, as time limits can apply. Track every case until the amount is credited or closed, so recoveries do not get lost between cycles.
Worked example
Illustrative example only. All figures below are made up to show the method. They are not Flipkart rates. Use your own rate card.
Assume an order with a selling price of ₹1,000, and a hypothetical rate card for the correct category with commission of ₹150, fixed fee ₹20, collection fee ₹20 and shipping fee ₹60. Assume GST on these fees is ₹45 as per the invoice.
| Line | Expected (₹, illustrative) | Charged (₹, illustrative) |
|---|---|---|
| Commission | 150 | 180 |
| Fixed fee | 20 | 20 |
| Collection fee | 20 | 20 |
| Shipping fee | 60 | 60 |
| Subtotal of fees | 250 | 280 |
The commission line is ₹30 higher than expected, plus the GST that applies on it. A likely cause is that the SKU was mapped to a different category. The next step is to confirm the catalogue category, cite the rate card, and raise a case for the difference across all affected orders.
Questions and answers
Is Flipkart commission the same for all categories?
No. Commission depends on the category a product is listed under and may also vary by price band or other conditions. Check your seller agreement and the Seller Hub rate card for the rates that apply to your account, and confirm the latest version.
Where can I see the Flipkart rate card for my category?
Your rate card is available through your Seller Hub account, and the binding terms are in your seller agreement and any addendums. If your account manager agreed special terms, get them confirmed in writing and keep the email.
Why is my settlement deduction higher than the commission percentage?
Commission is only one deduction. Fixed fees, collection fees, shipping fees, return charges and GST on fees may also apply. Wrong category mapping or a price band change can raise the commission itself. Compare each settlement line with your rate card.
What should I do if Flipkart charged the wrong commission?
Identify the affected orders, note the charged and expected fee, and cite the rate card or agreement clause. Raise a case through the process in Seller Hub, observe any time limit, and track it until the amount is credited or closed.