Log in to Flipkart Seller Hub with a user role that can view payments, open the Payments section, choose the payment or settlement report, set the date range, request the download and open the file in Excel. Menu names change from time to time, so confirm labels in your own panel, then match each payout to your bank statement.
Before you start: access and scope
Most failed downloads are really access or scope problems. Sort these out first.
- Access: Your Seller Hub user needs permission to view payments. If the Payments section is missing, ask the account owner to check your role.
- Purpose: Decide whether you need a payout-wise view (to match bank credits) or an order-wise view (to check fees on each order). The same report may serve both, but you should know what you are looking for.
- Period: Settlements lag orders. An order from the last week of a month may be paid in the next month, so pull a wider window than the month you are closing.
Flipkart Seller Hub payment report download steps
Flipkart updates its Seller Hub layout periodically, so treat the labels below as a guide and confirm them in your own panel or in Flipkart's current seller help pages.
- Log in to Flipkart Seller Hub with your seller credentials.
- Open the Payments section from the main menu (it may sit under a finance or reports heading).
- Look for the payment, settlement or transactions report options.
- Choose the report type that matches your need (see the next section).
- Set the date range. Use the payment date if you are matching bank credits, and the order date if you are analysing sales.
- Select the download or request-report option. Large date ranges may be generated in the background, so check the downloads or reports history area.
- Download the file, save it with the date range in the file name, and open it in Excel or Google Sheets.
If a long range fails or times out, download it in smaller chunks, such as week by week, and combine them later.
Which report to pick
Report names differ by account and over time, so use this table to map the purpose to whatever your panel calls it.
| What you need | What to look for |
|---|---|
| Match a bank credit | Payment or settlement summary with payment date and reference |
| Check fees per order | Order-wise or transaction-wise report with fee columns |
| Track returns and reversals | Return or reversal lines inside the transaction report |
| Check pending money | Upcoming or unsettled payments view, if available |
Keep your agreed commission, fixed fee, shipping fee and collection fee terms from your seller agreement or rate card next to the report. Never assume a rate from memory.
What to check in the downloaded file
Before analysing anything, confirm the file is complete and readable.
- Date range: Check the first and last dates match what you requested.
- Identifiers: Order ID, order item ID, SKU and payment reference should be present. You need these for matching.
- Fee columns: Note each deduction head separately, such as commission, shipping, fixed fee and any tax-related lines. Do not merge them early.
- Negative lines: Returns, cancellations and adjustments usually appear as negative or reversal entries.
- Row count: Note the number of rows. If you re-download later and the count changes, something was adjusted.
For tax-related deductions, check the line labels in the report and confirm the applicable rules with your tax adviser or the latest government notifications rather than relying on this guide.
Match the report to your bank statement
The point of downloading the report is to prove that every rupee credited is explained.
- Take a bank credit from Flipkart and note its date and amount.
- Find the payment reference or payment date in the report and filter the rows.
- Sum the net settlement amount for those rows.
- Compare it with the bank credit. They should agree.
- For each deduction head, compare the charged amount against your agreed terms.
- List differences with order IDs so you can raise them with Flipkart seller support.
Doing this by hand across hundreds of payouts is slow. MarketplaceMetrics by Fundle is built to reconcile marketplace settlements, check fees against agreed terms and track returns and recovery cases. It currently reviews Myntra Excel reports, and other marketplaces such as Flipkart are in scope discussion, so ask for the current position.
Common problems and fixes
- Report is empty: The date basis may be wrong. Switch between order date and payment date.
- Totals do not match the bank: One bank credit may combine several settlement batches, or a batch may be split. Group by payment date and reference.
- Return deducted late: Reversals can appear in a later payout than the original sale. Track by order ID, not by month.
- Missing orders: They may still be unsettled. Check the pending payments view and your agreed payment cycle.
- Fee looks higher than expected: Check the category, price band and date against your rate card before raising a query.
Worked example
Illustrative example only. The figures below are made up to show the method and are not Flipkart rates.
| Order | Sale value (₹) | Net fees and adjustments (₹) | Net settled (₹) |
|---|---|---|---|
| A | 2,000 | -380 | 1,620 |
| B | 1,500 | -300 | 1,200 |
| C | 3,000 | -520 | 2,480 |
| D (return) | -1,800 | +250 | -1,550 |
Total net settled in the report: 1,620 + 1,200 + 2,480 - 1,550 = ₹3,750. If the bank shows ₹3,750, the payout is explained. If the bank shows ₹3,600, you have an unexplained gap of ₹150 to trace by order ID, starting with the return line and any fee heads that differ from your rate card.
Questions and answers
Where is the payment report in Flipkart Seller Hub?
It is normally under the Payments section of the Seller Hub menu. Labels and placement change from time to time, so if you cannot see it, check your user permissions with the account owner and refer to Flipkart's current seller help pages.
Which date should I use when downloading the report?
Use the payment date when you want to match bank credits, and the order date when you want to analyse sales and fees. Because settlements lag orders, pull a wider window than the month you are closing.
Why does my bank credit not match the payment report?
Common reasons are several settlement batches combined in one credit, returns reversed in a later payout, orders still unsettled, or a fee that differs from your agreed terms. Group rows by payment reference and trace differences by order ID.
Can I check Flipkart fees against my agreement from this report?
Yes, if the report shows fee heads separately. Compare each charge with your seller agreement or rate card for the category and date. Confirm the latest terms with Flipkart, and take tax questions to your tax adviser.