Good marketplace reconciliation software for Indian fashion brands should match every Myntra order to a settlement line, check commissions and fees against your agreed terms, track returns and exchanges, and log recovery cases with evidence. Look for order-level traceability, support for your actual report formats, clear handling of commercial terms, and a realistic plan for other marketplaces. Ask for a demo on your own files.
What reconciliation covers for Myntra payouts
A marketplace payout is a net number. Behind it sit sales, returns, commissions, fees, adjustments and tax-related deductions. Reconciliation means tracing that net figure back to individual orders and confirming that each line matches what you should have received.
For a Myntra seller, a complete reconciliation usually answers five questions:
- Sales to settlement: does every delivered order appear in a payout, in the right period?
- Returns and exchanges: is each return reflected once, with the correct reversal?
- Commission and fees: were they charged as per your agreement and rate card?
- Adjustments and deductions: is every one explained and supported by data?
- Pending items: which sold orders are still unsettled, and for how long?
Why fashion brands feel this problem more
Returns and exchanges are a routine part of selling fashion online. Size and colour variants multiply SKUs, and discounts or promotional events change the selling price from order to order. Each of these creates more lines to match and more chances for a fee or reversal to differ from what you expected.
The result is that a payout can look reasonable in total while hiding a handful of wrong deductions. Those errors are small per order, but they repeat across thousands of orders a month.
Where spreadsheets stop working
Most brands begin with Excel, and that is sensible. The trouble starts when the process depends on one person and a set of lookup formulas.
- Report layouts change, and formulas silently break.
- Commercial terms live in a PDF or email, not in the sheet, so fee checks become spot checks.
- Returns arrive weeks after the sale, so the month-end view never fully closes.
- Disputes need order-level evidence, and building it by hand is slow.
- Dispute and claim windows exist in most seller agreements. Check yours for the exact timelines, because late discovery can mean lost recovery.
What to look for in reconciliation software
Use this as an evaluation checklist.
- Order-level traceability: you should be able to click from a payout total to the orders and charges behind it.
- Support for your real files: ask which Myntra reports it reads and in what format. Names and layouts vary by account, so test with your own exports.
- Fee checks against agreed terms: the tool should compare charges with your agreement, not just add them up. Ask who updates the terms when your rate card changes.
- Returns tracking: returns should be linked to the original sale and to the reversal in settlement.
- Recovery workflow: mismatches should become cases with status, evidence and ageing, so someone owns the follow-up.
- Exports for finance: your accountant should get clean summaries without rebuilding them.
Questions to ask every vendor
- Which marketplaces and report types are supported today, and which are only planned?
- How are our commission and fee terms entered, versioned and checked?
- Can you show one payout traced down to order level using our data?
- How are tax-related lines such as TCS shown? Treat the software as a view of what the reports contain, and confirm rates and treatment with your tax adviser and the latest marketplace terms.
- Who can access our data, and how is access controlled?
- How is pricing structured, and what changes it?
Be cautious of any vendor that quotes recovery figures or fee rates before seeing your agreement and data. Those depend entirely on your terms and your history.
Where MarketplaceMetrics by Fundle fits
MarketplaceMetrics by Fundle reconciles marketplace sales and settlements for Indian brands, checks commissions and fees against agreed terms, and tracks returns and recovery cases. Today, Myntra Excel reports are reviewed. Other marketplaces are in scope discussion, so if you sell elsewhere, raise it early. Pricing is a tailored quote based on your setup.
Before any demo, gather three to six months of Myntra settlement and sales exports, your seller agreement or rate card, and a list of known disputes. Testing any tool on that pack shows quickly whether it handles your real data.
Worked example
Illustrative example only. The figures below are invented to show the method and are not Myntra rates. Suppose your agreed terms imply the expected fee for each order below, and you compare it with the fee shown in the settlement.
| Order | Selling price (₹) | Expected fee (₹) | Fee charged (₹) | Difference (₹) |
|---|---|---|---|---|
| A | 1,500 | 225 | 225 | 0 |
| B | 2,000 | 300 | 360 | 60 |
| C | 1,200 | 180 | 225 | 45 |
Total over-charge in this sample: ₹105 across two of three orders. A payout total alone would hide this. At order level, orders B and C become recovery cases, each with the agreement clause and settlement line attached as evidence.
Questions and answers
Can I reconcile Myntra payouts in Excel instead?
Yes, many brands start there. It works while order volume is low and one person maintains it. It struggles when report layouts change, returns arrive late, or you need order-level evidence for disputes. Software helps most once those pressures appear.
What data do I need to start?
Typically your Myntra settlement and sales exports for a few months, your seller agreement or rate card, and any open disputes. Exact report names and layouts vary by account, so share real files with the vendor and ask them to test those.
Does reconciliation software handle GST and TCS?
It can show tax-related lines that appear in your marketplace reports, but it does not replace tax advice. Rates and treatment change, so confirm the latest rules with your tax adviser and the current marketplace terms.
Does MarketplaceMetrics support marketplaces other than Myntra?
Currently, Myntra Excel reports are reviewed. Other marketplaces are in scope discussion, so timelines depend on your needs. Tell the team which channels you sell on, and pricing is a tailored quote based on that scope.