Log in to the Myntra seller portal with a finance or admin role, open the finance, payments or settlements section, choose the settlement or payment report, set the settlement period, and generate the Excel file. Menu names change, so confirm with your Myntra account manager if you cannot find it. After downloading, check the date range and totals against your bank credit before reconciling.
What to have ready before you log in
Most failed attempts to get the file come down to access or scope, not the portal itself. Sort these out first.
- The right user role. Settlement and finance data is often restricted. If you cannot see a finance or payments menu, ask your portal administrator to check your role.
- The settlement period. Decide which payout cycle or date range you want, as defined in your seller agreement.
- Your bank statement. Keep the matching bank credits handy so you can tie totals later.
- Your agreed terms. Keep the seller agreement and latest rate card nearby, because you will need them to check deductions.
Steps to download the settlement report
Portal layouts and menu labels change from time to time, so treat the path below as a guide and confirm against what you see on screen.
- Log in to the Myntra seller portal with your registered credentials, using the link shared at onboarding.
- Open the finance-related section. Depending on your account and the current portal version, it may be called payments, settlements, finance or reports.
- Select the settlement or payment report. Do not stop at the orders report, because it will not show what was actually paid or deducted.
- Set the date range or settlement cycle. Start with a single cycle.
- Generate or request the report. Some reports appear instantly, while others queue and show up in a downloads or report history list.
- Download the Excel file and save it with a clear name, such as Myntra_Settlement_[from-date]_to_[to-date].
- Keep the original untouched and do your analysis on a copy.
If you cannot find the report, ask your Myntra account manager or seller support for the current navigation path.
Which Myntra report do you actually need?
Report names vary, but three kinds of data matter for payout reconciliation.
| Report type | What it tells you | Use it for |
|---|---|---|
| Settlement / payment report | What was paid and deducted for a period | Tying to bank credits |
| Sales / orders report | What was sold and shipped | Checking gross sales and order counts |
| Returns report | What came back and when | Checking return deductions and raising recovery claims |
Download all three for the same period. A settlement file on its own tells you what Myntra paid, not whether that amount was right.
Checks to run straight after downloading
Do not start reconciling until the file passes these basic checks.
- Period. Confirm the earliest and latest dates match what you requested.
- Row count. Compare it with the order count in your sales report. A large gap can mean an incomplete export.
- Total payout. Add up the net payout column and compare it with your bank credit. Differences can come from timing, adjustments or errors.
- Number formats. Amounts stored as text break sums. Convert them before applying formulas.
- Duplicates. Make sure the same order or return ID does not appear twice because of overlapping downloads.
Common problems and how to fix them
- The finance menu is missing. This is usually a role issue. Ask your portal admin or Myntra seller support.
- The report is empty. Check that the period has a completed settlement. Recent orders may not be settled yet, depending on your terms.
- The download fails or times out. Try a shorter date range, such as one settlement cycle at a time.
- Columns differ from last month. Formats can change. Map columns by header name, not by column position.
- Totals do not match the bank. Look for credits covering several cycles, adjustments or held amounts. If a gap stays unexplained, raise it with support along with the settlement reference.
From download to reconciliation
The downloaded file is evidence, not the answer. Reconciliation means matching what you sold, what Myntra paid and what was deducted, and then checking those deductions against your agreed terms. Look up commission, fees and any tax collected at source in your seller agreement, rate card or settlement report. Confirm the latest terms with Myntra or your tax adviser instead of relying on old numbers.
Doing this every cycle in spreadsheets gets slow as order volume grows. MarketplaceMetrics by Fundle reviews Myntra Excel reports, reconciles sales with settlements, checks commissions and fees against agreed terms, and tracks returns and recovery cases. Other marketplaces are in scope discussion, and pricing is a tailored quote.
Whichever way you work, keep every downloaded file, settlement reference and support ticket together, so any dispute can be raised with evidence.
Worked example
Illustrative example only. These figures are made up to show the method and are not real Myntra data or rates.
| Line | Amount (₹, illustrative) |
|---|---|
| Gross sales in the settlement period | ₹1,00,000 |
| Less: returns | ₹12,000 |
| Less: commission and fees as per your agreed terms | ₹18,000 |
| Less: other adjustments shown in the report | ₹1,500 |
| Expected net payout | ₹68,500 |
| Bank credit received | ₹67,000 |
| Difference to investigate | ₹1,500 |
The ₹1,500 gap could be a timing difference, an adjustment you have not matched or an incorrect deduction. Trace it to specific orders or returns in the settlement file before raising it with Myntra.
Questions and answers
Who can download the Myntra settlement report?
Usually users with a finance or admin role on your seller account. Access depends on how roles were set up at onboarding. If the finance menu is missing, ask your portal administrator or Myntra seller support to review your permissions.
How often should I download the settlement report?
Match it to your settlement cycle as per your seller agreement. Many brands download after each payout and do a monthly close. Whatever the cadence, avoid overlapping date ranges, since duplicates make totals hard to trust.
Can I download older settlement reports?
How far back the portal lets you go depends on its current limits, which can change. Download and archive each report when it is generated instead of relying on retrieving it later. For an older period, raise a request with Myntra seller support.
Why does the settlement total not match my bank credit?
Common reasons are timing, a bank credit covering more than one settlement, adjustments, held amounts or return-related deductions. Compare by settlement reference first, then investigate the remaining difference and raise it with Myntra support if it stays unexplained.