Log in to your Myntra seller portal, open the finance or payments section, choose the settlement or payment report for the period you need, set the date range and download the Excel or CSV file. Menu names change by portal version, so confirm them in your account. Save the original file unedited, then match it against orders, returns and bank credits.
Before you start: access and what to keep ready
Myntra updates its seller portal from time to time, so menu names and report names may differ from what you see in older guides. Treat the steps below as a general path and confirm the exact labels in your own login.
- Login with the right role. Finance reports are often visible only to users with finance or admin permissions. If the section is missing, ask your account admin to check your role.
- Know your period. Decide whether you need a settlement cycle, a calendar month or a specific payout date.
- Keep your agreement handy. Your Myntra seller agreement and rate card are the reference for commission, fees and deductions. Do not rely on memory.
- Keep bank statements ready. You will need the credits for the same period.
Steps to download the settlement report
- Log in to the Myntra seller or partner portal using your registered credentials.
- Open the finance section. Look for a menu named something like Finance, Payments, Settlements or Reports.
- Select the report type. Choose the settlement or payment report rather than an order or inventory report. If several options exist, read the short description beside each.
- Set the date range. Use the settlement period or payout date, depending on what the filter offers. Smaller ranges are easier to reconcile and less likely to time out.
- Generate and download. Some reports download instantly, while others are queued and appear in a downloads or request history section.
- Save the original file. Store it with a clear name, for example the period and download date, and work on a copy.
If you cannot find the report, check the portal help section or contact your Myntra account manager or seller support for the current path.
What the report usually contains
Column names vary by report version, so use this table as a checklist of what to look for rather than an exact list.
| What to look for | Why it matters |
|---|---|
| Order or item identifier | Lets you match each line to your order data |
| Sale value or settled amount | Base for checking what Myntra owes you |
| Commission and fee lines | To be compared with your agreed terms |
| Return or reverse-logistics lines | Shows what was adjusted against returns |
| Tax-related deductions | Needed for your books; confirm treatment with your tax adviser |
| Settlement date and reference | Helps tie the line to a bank credit |
Check the file before you use it
A few minutes of checking saves hours later.
- Confirm the period. Make sure the first and last dates match what you requested.
- Check for blank or truncated rows. Large exports sometimes fail partially.
- Look at the total. Compare the net settled amount with the bank credit or credits for that cycle.
- Watch for duplicates. The same order may appear more than once if it has a sale line and a return line. That is normal, but exact duplicate rows are not.
- Keep formats intact. Long order IDs can turn into scientific notation in Excel. Format the column as text before pasting or sorting.
Common download problems and fixes
- Report not visible: usually a permissions issue. Ask your admin or Myntra support.
- Download stays pending: reduce the date range and try again, or check the request history section.
- File opens blank or garbled: try opening a CSV through Excel's data import rather than double-clicking.
- Totals do not match the bank: one bank credit may cover several settlements, or a settlement may be split. Match by reference and date, not only by amount.
- Older periods missing: there may be a limit on how far back reports are available. Download and archive each cycle regularly.
From download to reconciliation
Downloading is only step one. The real value comes from matching each settlement line against your own order records, return data and agreed terms. Check that commission and fees follow your agreement, that returns are adjusted once and not twice, and that every rupee in the bank is explained by a line in the report.
Doing this in Excel works for small volumes. As order counts grow, brands often use a tool such as MarketplaceMetrics by Fundle, which reconciles sales and settlements, checks fees against agreed terms and tracks returns and recovery cases. Myntra Excel reports are reviewed, and other marketplaces are in scope discussion. Whichever route you take, keep the raw reports as your audit trail.
Worked example
Illustrative example only. These figures are made up to show the method and are not real rates or results.
| Line | Amount (₹, illustrative) |
|---|---|
| Gross sales in the settlement period | ₹50,000 |
| Less: returns adjusted | ₹8,000 |
| Less: commission and fees as per agreement | ₹9,000 |
| Less: other deductions in report | ₹1,500 |
| Expected payout | ₹31,500 |
| Bank credit received | ₹30,000 |
| Difference to investigate | ₹1,500 |
The ₹1,500 gap could be a timing difference, an unexplained deduction or a fee that does not match your terms. Trace it back to the order-level lines in the report before raising a query with Myntra.
Questions and answers
Where is the settlement report in Myntra seller hub?
It is usually under a finance, payments or settlements section of the seller portal. Menu names change with portal versions and user roles, so check your own login, the help section, or ask Myntra seller support for the current path.
Can I download the report for older periods?
Availability of older periods depends on what the portal allows, and limits can change. Download each settlement cycle regularly and archive the original files yourself, so you always have records for audits, tax work and disputes.
Why does my settlement total not match my bank credit?
Common reasons include one credit covering several settlements, split payments, timing differences or deductions you have not mapped. Match by settlement reference and date first, then compare line-level deductions against your agreement and return data.
Should I edit the downloaded report in Excel?
Keep the original file untouched and work on a copy. Edits such as reformatted order IDs or deleted rows can break matching and weaken your audit trail. Add your own checks in separate columns or sheets instead.