Myntra Partners Portal Settlement Dashboard Guide for Sellers

What the settlement dashboard actually tells you

The settlement area of the Myntra Partners Portal shows what Myntra has paid, or plans to pay, for a period, and how that figure was built from sales, returns, commissions, fees and adjustments. It is a payout view, not a profit view. Treat it as the starting point of reconciliation, not the end of it.

Menu names, filters and downloadable report formats can change over time. Use this guide as a framework, and confirm the exact labels against what you see in your own login and your seller agreement.

Gather these inputs before you open a report

A settlement report only means something when you can compare it with something else. Keep these ready:

• Seller agreement and rate card: commission terms, fixed or other fees, return-related charges and the payout cycle.
• Your order data: sales, cancellations and returns from your OMS or ERP for the same period.
• Bank statements: the actual credits received from Myntra.
• Previous settlement files: so you can see carried-forward items and open disputes.
• Tax working: inputs from your finance team or tax adviser for GST on fees, TCS and TDS.

Do not work from memory on rates. Take them from your signed agreement or the latest rate card, and ask your Myntra account contact in writing whenever you suspect a revision has applied.

Reading a settlement report line by line

Whatever the column headings in your download, most settlement reports reduce to the same building blocks. Check each one against a source you control:

• Sales or order value: should tie to your order records for the same period and order status.
• Returns and RTOs: each deduction should link to an order and a return event, and appear only once.
• Commission: should follow your agreed terms and be calculated on the base your agreement specifies. Confirm the base in the agreement rather than assuming.
• Fixed and other fees: only charges listed in your rate card or fee annexure, applied on the right events.
• Taxes on fees, TCS and TDS: confirm treatment and rates with your tax adviser and the latest rules; do not assume a rate from another seller.
• Adjustments, penalties and claims: each should carry a reason. Anything without a remark is a query.
• Net payout: should equal the bank credit for that cycle, allowing for timing and any holds.

A repeatable reconciliation routine

Run the same steps every cycle so differences show up while they are still easy to prove.

1. Download the settlement report and note the period and the payout reference.
2. Match net payout to the bank credit. Resolve this gap first, because timing, holds or adjustments often explain it.
3. Tie sales lines to your order data and list orders present in one set but missing in the other.
4. Tie returns to your warehouse receipts. Flag deductions with no valid return, and returns you received that are not reflected.
5. Recompute commission and fees from your agreed terms, on every line if volume allows or on a documented sample if not.
6. Log each difference with order ID, amount, reason and date identified.
7. Carry unresolved items into the next cycle's review so nothing quietly drops off.

Spreadsheets work at low order volumes. As volumes grow, MarketplaceMetrics by Fundle can reconcile marketplace sales and settlements, check commissions and fees against agreed terms, and track returns and recovery cases. Myntra Excel reports are reviewed today, and other marketplaces are in scope discussion.

Common mismatches to watch for

• Timing differences: an order sold in one cycle but settled in the next, or a payout held pending a return window.
• Returns in a later cycle: the deduction lands after the sale, so a single period looks overpaid or underpaid.
• Different commission base: the charge is computed on a value other than the one your agreement names.
• Fees outside the rate card: any charge you cannot trace to a clause or annexure.
• Duplicate deductions: the same return or penalty appearing in two cycles.
• Unexplained adjustments: entries with no remark or reference.
• Partial or wrong-item returns: the deduction does not match what physically came back.
• Tax deductions that do not match your records: compare with your credit statements and ask your tax adviser how to treat gaps.

Escalating differences and tracking recovery

Raise queries through the channel and within the timelines your agreement specifies. Check the dispute window in the agreement itself; do not assume one. Older items are harder to prove and may age out.

For each case, keep the order ID, the settlement report row, the agreement clause or rate card line, your own proof such as a return receipt, and a record of when you raised it. Give every case a status: identified, raised, acknowledged, credited or rejected. When a credit arrives, usually as an adjustment in a later settlement, match it back to the original case so that you know it is closed and the amount is right.