Why Your Myntra Payout Is Less Than Expected

First, confirm you are comparing like with like

A payout is rarely the clean total of one week's sales. It nets off returns, fees, taxes and adjustments that may belong to earlier or later orders. Before hunting for errors, make sure both sides cover the same orders and period.

Download the payout or settlement report for the exact period from your Myntra seller panel and keep your own order-level sales sheet beside it. Report formats and column names can change, so work from the headings in your current download rather than from memory.

Common reasons a Myntra payout falls short

• Returns and cancellations: sales you counted as revenue may have been reversed or deducted in this cycle.
• Commission different from your estimate: category, price band or a revised rate card can change what is charged.
• Fees: shipping, fixed or other service charges applied under your agreement.
• Tax deductions at source: TCS or TDS may be withheld. Rates and rules change, so confirm the current position with your tax adviser.
• Prior-period adjustments: corrections to earlier settlements carried into this one.
• Promotion or discount funding: if you opted into a campaign, your share can reduce the settled amount.
• Penalties or claims: deductions for issues the marketplace attributes to the seller.
• Timing: orders not yet eligible for settlement will appear in a later payout.

Returns and timing cause most surprises

Returns are the usual culprit because they arrive after the sale. An order you booked as revenue last cycle can be reversed this cycle, so this payout looks smaller than this period's sales suggest.

Timing differences are not errors, but they need tracking. Mark each order as settled, pending or reversed so you know what is still to come. Also check return outcomes: if a return comes back damaged, wrong or missing, you may have a recovery case to raise, and the deduction may not be final.

Check commission, fees and taxes against your terms

Do not accept charges just because they appear in a report. Your seller agreement and the current rate card for your category define what should be charged. Confirm the latest terms with your Myntra account contact, since rates and slabs can be revised.

Pick a sample of 15 to 20 orders across categories and price points. Recompute commission and fees from the rate card, then compare with the settlement line for each order. Look for patterns, such as one category or one price band always being off, rather than isolated differences.

For tax deductions, match what was withheld with the figures in your tax statements and ask your tax adviser how to treat any mismatch.

A step-by-step way to trace the shortfall

1. Write down the expected amount from your sheet and the actual payout received.
2. List every deduction group in the settlement report: returns, commission, fees, taxes, adjustments, penalties.
3. Match each group to orders in your sheet and mark whether it is timing or a possible error.
4. Recalculate commission and fees on a sample using your agreed terms.
5. Note the difference that remains unexplained and the orders behind it.
6. Collect order IDs, report extracts and the relevant agreement clause for each disputed item.

When and how to raise a query

Raise a query once you have a specific, evidenced difference, not just a lower total. Send order IDs, the settlement period, the amount charged, the amount you expected and the term you are relying on. Keep the reply and the resolution date, and check that any credit shows up in a later settlement.

Doing this by hand every cycle gets heavy as order volumes grow. MarketplaceMetrics by Fundle reconciles marketplace sales and settlements, checks commissions and fees against agreed terms, and tracks returns and recovery cases. Myntra Excel reports are reviewed, and other marketplaces are in scope discussion.