Myntra Shipping Fee and Fixed Fee Deductions Explained

What the fixed fee and shipping fee are

Both are charges Myntra deducts from your sale proceeds before the payout reaches your bank. A fixed fee is a set per-order or per-item charge. A shipping fee is the charge for delivering the order to the customer, and in some arrangements it also covers return movement. Unlike commission, they are usually flat or slab-based rather than a simple percentage of price, so they are easy to miss when you only watch the commission line.

Whether each fee applies to you, how it is calculated and what it is called all depend on your seller agreement and rate card. Do not rely on a figure quoted by another seller or an old blog post. Confirm the latest terms with your Myntra account manager or the signed documents.

Where to find the rules and the deductions

You need two sets of documents: the rules and the actual deductions.

• Seller agreement and annexures: the commercial terms, including which fees apply and when.
• Current rate card: the amounts, slabs and any category-wise differences. Check the effective date, because rate cards get revised.
• Settlement and payout reports (Excel): the order-level deductions Myntra actually applied.
• Fee invoices and tax documents: the GST charged on fees and any TCS or TDS treatment. Ask your tax adviser how to treat these in your books.

Column names in settlement reports can change, so map each report header to the fee head in your agreement once and keep that mapping documented.

Why the deducted amount can differ from what you expected

Most disputes about these fees come from a handful of causes:

• Slabs: the fee changes at a price or weight threshold, so a small difference in the declared value or weight moves the order into another slab.
• Weight data: if the weight in your catalogue differs from the weight Myntra applies, the shipping fee changes.
• Price basis: check whether the fee is calculated on selling price, MRP or a post-discount value, as your agreement states.
• Rate card changes: an old rate may still be in your sheet while a new one applies.
• Returns and cancellations: some fees are reversed, partly reversed or charged again, depending on the return type and your terms.
• Tax on fees: GST on fees may be shown separately or inside the deduction.

How to check a deduction, step by step

1. Export the settlement report for a period and filter to one order type, such as delivered prepaid orders.
2. Pick the SKU, price and weight for each order from your own records.
3. Look up the applicable fixed fee and shipping fee in the current rate card.
4. Calculate the expected fee, including any tax on the fee as per your agreement.
5. Compare it with the deducted amount and note the difference per order.
6. Group the differences by cause, such as slab, weight or wrong rate, so one issue is not raised as fifty separate queries.

Start with your highest-volume SKUs. An error on a fast-moving item matters more than one on a slow seller.

Patterns worth flagging

• The same SKU charged different fixed fees in the same period without a rate card change.
• A shipping fee that jumps a slab when your catalogue weight has not changed.
• Fees charged on cancelled orders or not reversed on eligible returns.
• Fees that continue at an old rate after the effective date of a new rate card.
• Duplicate fee lines for one order.

Keep order ID, settlement date, expected fee, charged fee and the clause you rely on for each query. Marketplace teams respond faster to a specific order with a clause reference than to a general complaint about payouts.

Making the check routine

A one-time audit helps, but fees keep changing with rate cards, weights and return patterns. Run the same check every settlement cycle, and keep a log of queries raised, amounts recovered and cases still open. MarketplaceMetrics by Fundle is built for this: it reconciles Myntra sales and settlements, checks fees against your agreed terms, and tracks returns and recovery cases. Myntra Excel reports are reviewed today, and other marketplaces are in scope discussion.