Myntra's shipping fee deduction is calculated by applying the rate in your seller agreement or rate card to each shipment, based on factors such as direction (forward, return or RTO), weight slab and zone. To verify it, take the order-level rows from your settlement report, work out the expected fee from the rate card, add GST separately, and compare with what was deducted.
What the shipping fee deduction on a Myntra payout is
In a Myntra settlement, the shipping or logistics charge is one of several deductions between the customer's order value and the amount credited to your bank account. Others usually include commission, other fixed or collection fees, return adjustments and tax lines. Column names and fee headings differ by report and by agreement, so start with your own seller agreement and the latest rate card shared with you.
Treat the shipping fee as a rule applied to every shipment, not a random number. If you can state the rule, you can recompute it, and any gap between your figure and the deducted figure becomes a question you can ask with evidence.
Inputs that decide the fee
Which inputs matter depends on your agreement. Confirm which of these apply to you:
- Shipment direction: forward delivery, customer return and RTO may be priced differently.
- Weight: the weight on record versus the weight charged, and where the slab boundaries fall.
- Zone or distance: local, regional or national, if your terms use zones.
- Order value or category: only if your terms link the fee to them.
- Effective date: the version of the rate card applicable on the shipping date.
- Tax on the fee: GST is normally shown separately. Confirm the applicable rate and your input credit treatment with your tax adviser.
Step-by-step: how to calculate the deduction
- Download the settlement or payout Excel report for the period from your seller panel.
- Identify the shipping-related columns and the order, shipment or SKU identifiers beside them.
- Pull the fee rule from your rate card: slab, zone and direction.
- Match each order to its weight and direction using your own records, such as catalogue weight and packed weight.
- Compute the expected fee for each row using the rate card, including any additional components your terms specify.
- Compare expected against deducted and flag every difference.
- Check the tax line on the fee separately, not mixed into the fee itself.
- Total the variances by reason (slab, direction, duplicate, rate version) so patterns become visible.
Why the deducted amount may differ from your calculation
- Weight mismatch: the catalogue weight differs from the weight recorded, or your terms use a volumetric rule you did not apply.
- Wrong slab: a small weight difference pushes an order into a higher slab.
- Rate card change: a revised rate applied to orders shipped before its effective date.
- Return or RTO charges: fees on orders you assumed had no further cost.
- Duplicate or reversed charges: a fee that reappears, or is reversed, in a later settlement cycle.
- Timing: the fee lands in a different cycle from the sale, so a period-wise comparison looks off.
Sort differences into genuine errors and timing or rounding noise before you raise anything.
Turning it into a monthly routine
Doing this once is easy. Doing it for every settlement cycle across thousands of orders is where teams slip. A workable manual method is to pivot deductions by direction and slab, compare the order counts and fee totals against your rate card, and drill into only the outliers.
If volumes make that impractical, MarketplaceMetrics by Fundle reconciles marketplace sales and settlements, checks commissions and fees against agreed terms, and tracks returns and recovery cases. Myntra Excel reports are reviewed today, and other marketplaces are in scope discussion. Pricing is a tailored quote.
When and how to raise a dispute
Check the claim window and the process in your agreement and seller panel, and confirm the latest terms, because the time limit can decide whether you recover anything. Prepare one clean pack per issue:
- Order or shipment IDs and the settlement period.
- Expected fee, deducted fee and the difference.
- The rate card clause or term you relied on.
- Weight evidence, such as catalogue data, packed weight records or photos.
Log each claim, its status and the date the credit shows up in a later settlement, so recoveries are confirmed rather than assumed.
Worked example
Illustrative example only. The rates below are assumed for demonstration and are not Myntra's actual fees. Tax is left out and should be checked on its own line.
| Order | Type | Weight on record | Expected fee (₹) | Deducted (₹) | Difference (₹) |
|---|---|---|---|---|---|
| A | Forward | 400 g | 60 | 60 | 0 |
| B | Forward | 700 g | 80 | 80 | 0 |
| C | Forward | 450 g | 60 | 80 | 20 |
| D | Return | 400 g | 90 | 90 | 0 |
Assumed rate card: forward up to 500 g is ₹60, forward 500 g to 1 kg is ₹80, return up to 500 g is ₹90. Expected total is ₹290 against ₹310 deducted, so ₹20 is queried on Order C, which appears to have been charged at the higher slab despite a 450 g weight on record.
Questions and answers
Where do I find the shipping fee in my Myntra settlement report?
Open the settlement or payout Excel report from your seller panel and look for shipping, logistics or similar fee columns beside each order. Column names vary by report version, so map them against your agreement and rate card before relying on any total.
Is GST charged on the shipping fee?
Marketplace fees usually carry GST, shown as a separate line. The applicable rate and your input tax credit treatment should be confirmed with your tax adviser and the fee invoice, not assumed from an article.
Why was a shipping fee charged on a returned order?
Returns and RTO shipments often have their own charges under the agreement. Check whether your terms cover a return fee, how it is computed, and whether the original forward fee was also retained, then compare with the deducted amounts.
How often should I reconcile Myntra shipping deductions?
Reconcile every settlement cycle, or at least monthly. Check the claim window in your agreement and seller panel, since late discovery can mean a valid shortfall can no longer be raised.