Tata CLiQ seller commission and payout terms are set in your seller agreement, commercial annexure and rate card, not in one public figure. Expect commission by category, possible fixed, shipping and return fees, tax withholdings, and a settlement cycle tied to events like delivery or return window closure. Confirm the latest terms with Tata CLiQ and your tax adviser, then recompute each settlement line against them.
What Tata CLiQ seller commission usually includes
A marketplace payout is rarely just sale value minus one commission. The exact charges depend on your seller agreement, your category and any later addenda. Treat the list below as a checklist of items to look for, not a statement of what applies to you.
- Commission: typically a percentage of the selling price, set by category or brand in your rate card.
- Fixed or closing fee: a per-order or per-unit charge, only if your agreement has one.
- Shipping or logistics fee: often based on weight, size or zone, where the marketplace handles delivery.
- Payment or collection fee: may differ for prepaid and cash-on-delivery orders.
- Return and RTO charges: reverse shipping, handling or other reversal items.
- Tax items: GST on fees, and TCS or TDS where applicable. Confirm treatment with your tax adviser.
- Penalties, promotions and adjustments: ad spends, SLA penalties, manual debits or credits.
Where to find your agreed terms
Do not rely on memory or an old email. Build one source of truth for your terms, with effective dates.
- Seller agreement and commercial annexure: the base document for commission, fees and payment terms.
- Rate card or category commission sheet: the category-wise or brand-wise rates you agreed.
- Addenda, circulars and emails: fee revisions often arrive here. Note the date each change takes effect.
- Seller panel reports: the settlement and payment reports show what was actually charged.
Terms get revised, so confirm the latest version with your Tata CLiQ account manager before you audit a period.
How the payout is calculated
Whatever the exact fee list, the logic of a settlement is the same. Start from the sale value and subtract each deduction, then add back any credits.
| Component | Effect on payout | Verify against |
|---|---|---|
| Gross sale value | Adds | Order and invoice data |
| Commission | Deducts | Rate card for that category and date |
| Fixed, shipping, collection fees | Deducts | Agreement annexure |
| Returns and cancellations | Deducts or reverses | Return reports, return terms |
| Tax withheld | Deducts | Settlement report, tax adviser |
| Penalties and adjustments | Deducts or adds | Reason codes, correspondence |
Net payout = sale value − commission − other fees − return reversals − tax withheld ± adjustments. Your bank credit should match the report total for the settlement.
Payout timing and settlement cycle
Settlement timing is defined in your agreement. It is usually linked to a trigger event, such as delivery or the end of the return window, and then paid in a fixed cycle. Do not assume a number of days. Read the clause and note the cycle.
For each order, track these dates so you can tell a delay from a normal wait:
- Order date and delivery date
- Return window closing date
- Expected settlement date as per your agreement
- Actual bank credit date and UTR reference
If a delivered order has passed its expected date and does not appear in any report, flag it as a missing payment rather than waiting for the next cycle.
How to audit Tata CLiQ deductions
A repeatable monthly routine catches most leakage early.
- Download the settlement and order-level reports for the period.
- Match each order to its SKU and category as per your catalogue.
- Recompute commission and fees using the rate card version effective on the order date.
- Compare your figure with the charged figure and record the variance with the order ID.
- Check that returned or cancelled orders reversed what your terms say they should.
- Tie the report total to the bank credit.
- Raise disputes with evidence, within the dispute window stated in your agreement.
Common mismatches and when to raise a dispute
These patterns recur across marketplaces and are worth checking on Tata CLiQ as well:
- Order mapped to a wrong category, so a higher commission is applied.
- A revised rate applied to orders placed before its effective date.
- Commission or fees not reversed on returns where your terms provide for it.
- Shipping charges based on a weight or slab that differs from your product master.
- Debits with no reason code, or a delivered order never settled.
Raise each case with the order ID, the clause or rate card line, your calculation and the report extract. Keep a log of open, resolved and recovered cases.
Doing this in spreadsheets works at low volume. MarketplaceMetrics by Fundle reconciles sales and settlements, checks commissions and fees against agreed terms and tracks returns and recovery cases. Myntra Excel reports are reviewed today, while Tata CLiQ coverage is a scope discussion. Pricing is a tailored quote.
Worked example
Illustrative example only. The rate and fees below are assumptions for the exercise, not Tata CLiQ rates.
| Line | Per your terms (assumed) | Charged in report |
|---|---|---|
| Selling price | ₹2,000 | ₹2,000 |
| Commission | 12% = ₹240 | 14% = ₹280 |
| Fixed fee | ₹30 | ₹30 |
| Shipping fee | ₹60 | ₹60 |
| Total deductions | ₹330 | ₹370 |
| Payout before tax items | ₹1,670 | ₹1,630 |
The variance is ₹40 per order. If the same category mapping error hit 500 orders in a month, the shortfall would be ₹20,000 (illustrative). Spotting the pattern needs order-level recomputation, not just a total check.
Questions and answers
Where can I find my Tata CLiQ commission rate?
Check your seller agreement, commercial annexure and category rate card. Any later fee revision should be in an addendum or email. Rates vary by category and terms change, so confirm the latest applicable version with your Tata CLiQ account manager before auditing.
How long does Tata CLiQ take to pay sellers?
The settlement cycle is defined in your agreement and usually depends on a trigger such as delivery or the return window closing. Read that clause, note the cycle, and compare expected settlement dates with actual bank credits and UTR references.
How do I verify a Tata CLiQ settlement report?
Recompute commission and fees for each order using the rate card effective on the order date, then compare with the charged amounts. Check return reversals, tax withholdings and adjustments, and finally match the report total to your bank credit.
What should I do if Tata CLiQ overcharges commission?
Collect the order IDs, the agreed rate from your contract, your calculation and the settlement report lines. Raise the dispute through the channel and within the window in your agreement, and keep a log until the amount is recovered.